Small problems, found while they're still small.
Over 5,000 inspections completed. Vetted contractors, original invoices passed straight to you, and a photo record of your property's condition from the day the tenant moves in.
- Inspections completed
- 5,000+Inspections completed
- Properties maintained
- 1,000+Properties maintained
- Communities covered
- 50+Communities covered
- Years in Dubai
- 18+Years in Dubai
Maintenance, without the surprises.
Inspected on a schedule, reported with photographs, and repaired by trades we have used for years.
Scheduled inspections
Regular visits through the tenancy, not just at the start and end.
- Photo-documented reports
- Issues flagged early
- Tenant compliance checked
Complaint handling
Tenants report to us, not to you. Nothing reaches your phone at 2am.
- Portal, phone and WhatsApp intake
- Triaged same day
- You're informed, not interrupted
Vetted contractors
Trades we've used for years, at rates you couldn't get individually.
- Pre-vetted and insured
- Portfolio pricing
- Original invoices passed to you
Professional snagging
For new handovers, a full defect schedule to put to the developer.
- Room-by-room defect list
- Photo evidence gathered
- Developer follow-up managed
Condition reports
The document that decides whether a deposit dispute goes your way.
- Photo record at move-in
- Matched report at move-out
- Evidence-based deductions
Preventive work
AC servicing, water tank cleaning and checks that stop expensive failures.
- Scheduled servicing
- Seasonal checks
- Compliance items tracked
Nothing gets spent without you.
Pre-Approved Thresholds
You agree a threshold with us. Routine maintenance below it we handle and report; anything above it comes to you with a quote and a photograph before a contractor is instructed.
Zero Contractor Markup
Contractor invoices are passed to you with the original documentation attached — you see the contractor's own invoice, not a summary line.
Smart Portal Logging
Every job — the request, the photos, the quote, the invoice, the sign-off — is logged in the Smart Portal, so a year later you can see exactly what was done and what it cost.
What most landlords never see.
These are the issues that cost the most when they're found late.
Maintenance management starts at Premium.
Scheduled inspections, complaint resolution and maintenance management begin with Premium at AED 3,000 a year. Professional snagging is included with Full Management.
What connects to this.
- 02
Rent & financial management
Every maintenance expense itemised on your monthly statement.
- 01
Leasing & tenant placement
The move-in condition report that protects the deposit starts here.
- 05
Owner services
Your account manager coordinates every job, so you have one contact.
Maintenance questions.
Who pays for repairs?
You do, from rent collected. Routine maintenance is managed up to a threshold you agree with us; above that we consult you first with a quote and photographs. Tenant-caused damage is charged to the tenant or deducted from the deposit.
How are contractor costs presented?
Invoices are passed to you with the contractor's original documentation attached — not a summary line item.
How often do you inspect?
Scheduled inspections through the tenancy, each producing a photo-documented report, plus full condition reports at move-in and move-out.
Can I use my own contractor?
Yes, if you prefer. We'll coordinate access and sign-off.
What counts as an emergency?
Anything affecting safety, security or habitability — a major leak, no power, no cooling, a failed lock. Those are actioned immediately without waiting for approval.
What is snagging and do I need it?
A room-by-room defect inspection on a new handover, producing a schedule you put to the developer while it's still their liability. If you're taking handover of a new unit, yes.
Will I be told every time something breaks?
You’ll be informed, not interrupted. Routine items are handled and reported on your statement; anything significant comes to you first.
Find the problems before they cost you.
A free valuation and management quote, back with you within 24 hours.
- No obligation
- No lock-in beyond the annual term
- Response within 24 hours